Our Clients
Paperwork for New & Established Clients
Before Your First Appointment
Please take a few steps to ensure that your initial session goes smoothly.
If you are planning to use your insurance please review the Fees & Insurance section below to understand the process for using your insurance or how to use your out-of-network benefits.
Prior to your initial session you should also complete all of your paperwork and follow the instructions for filling out the forms. Your counselor should have emailed you with a link to your secure client portal. If you do not have this email, please contact your counselor and ask that he or she resend it.
New Clients
All new clients of Glenview Counseling Group are required log into the secure client portal and complete all paperwork assigned by your counselor prior to your first appointment.
You will not be able to meet with your counselor if these forms are not completed at least 2 business days before your first appointment, so please do not delay in completing the forms once you receive your login instructions.
Established Clients
Established clients of the practice may log into the secure client portal to view appointments, make payments and communicate securely with their therapist. Please use the link below to securely log in to your client portal.
If you would like to update any general information, such as to add or change your insurance information, contact information or credit card information, please ask your therapist to send you a new link to do so.
Fees & Insurance
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Fees are set by our practice or by your insurance provider's contracted in-network rate. We believe that everyone should be able to afford counseling and so we offer a sliding scale fee in certain situations. For more information feel free to contact us.
All of our providers are in-network for Blue Cross Blue Shield PPO and Blue Choice, as well as Aetna.
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The best way to verify that your counselor is an in-network provider for your insurance plan is to simply call the customer service phone number on the back of your card. Let them know that you would like to begin counseling with one of our providers and they can verify your benefits and confirm that he or she is an in-network provider.
You may also be able to utilize online provider lookup, if offered by your insurance carrier.
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If our counselors are not considered in-network providers for your insurance plan we are happy to provide you with receipts for services to be submitted to your insurance carrier.
If you have any questions regarding your insurance company's out-of-network benefits, simply call the customer service number on the back of your card. Payment for all out-of-network clients is due at the time of service.
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Beginning on January 1, 2022 the federal No Surprises Act will go into effect.
Part of this act stipulates that anyone who will not be using his or her insurance benefits, or does not have insurance benefits, is entitled to request a Good Faith Estimate, which outlines the estimated costs of counseling.
To learn more about the No Surprises Act and the Good Faith Estimate please click here.
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