Our Clients

Paperwork for New & Established Clients

Before Your First Appointment

Please take a few steps to ensure that your initial session goes smoothly.
If you are planning to use your insurance please review the Fees & Insurance section below to understand the process for using your insurance or how to use your out-of-network benefits.

Prior to your initial session you should also complete all of your paperwork located in our Client Portal. Your counselor will send you the login information prior to your initial session.

If you know the name of the counselor you would like to meet with contact that person directly. If you would like our intake coordinator to help you make a match based on style, availability or any other criteria, please leave a message in our intake voicemail box at 847-699-2490 x2 or send us an email via the form on our Contact page.

New Clients

All new clients of Glenview Counseling Group are required to complete all of the forms sent through the Client Portal prior to the first session. Please contact your counselor directly if you need a new login link sent to you.

You will not be able to meet with your counselor if these forms are not completed at least 1 business day before your first appointment.

Established Clients

Please log in to your Client Portal to contact your counselor, pay your bill or update any information we currently have in our system. If you are a new client of the practice please refer to the New Clients section above.

Fees & Insurance

  • Fees are set by our practice or by your insurance provider's contracted in-network rate. We believe that everyone should be able to afford counseling and so we offer a sliding scale fee in certain situations. For more information feel free to contact us.

    All of our providers are in-network for Blue Cross Blue Shield PPO and Blue Choice, as well as Aetna.

  • The best way to verify that your counselor is an in-network provider for your insurance plan is to simply call the customer service phone number on the back of your card. Let them know that you would like to begin counseling with one of our providers and they can verify your benefits and confirm that he or she is an in-network provider.

    You may also be able to utilize online provider lookup, if offered by your insurance carrier.

  • If our counselors are not considered in-network providers for your insurance plan we are happy to provide you with receipts for services to be submitted to your insurance carrier.

    If you have any questions regarding your insurance company's out-of-network benefits, simply call the customer service number on the back of your card. Payment for all out-of-network clients is due at the time of service.

  • Beginning on January 1, 2022 the federal No Surprises Act will go into effect.

    Part of this act stipulates that anyone who will not be using his or her insurance benefits, or does not have insurance benefits, is entitled to request a Good Faith Estimate, which outlines the estimated costs of counseling.

    To learn more about the No Surprises Act and the Good Faith Estimate please click here.

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